Maintenance & support

the WordPress maintenance is not an option — it is a necessity. WordPress powers 43% of all websites worldwide (W3Techs 2024), making it the #1 target for hackers: 4.3 billion intrusion attempts target WordPress every day (Wordfence 2024). A WordPress site left unmaintained for 6 months has a 70% chance of being compromised. Our maintenance contract protects you — and keeps your site fast, up to date, and performing.

What Iliade Digital maintenance covers

• WordPress updates (core) within 48 hours of each release (tested in staging first)
• Plugin updates weekly updates (tested in staging for critical plugins)
• Theme updates weekly (with child theme management)
• PHP updates proactive updates (PHP 8.1/8.2/8.3 according to compatibility)
• Automatic daily backups (database + files, 30-day retention)
• Technical optimization with SMS alert if downtime > 1 minute
• Security monitoring (Wordfence + iThemes Security) with monthly report
• significantly under-competed on critical vulnerabilities (CVE-rated 9+) within 4 hours
• Technical support by email or phone, response within 24 business hours (4 hours for the Premium pack)
• Monthly report : work completed, updates applied, incidents detected, recommendations

Les Sablettes and Tamaris

• Essential Maintenance — €49 ex-VAT/month : updates, backups, monitoring, 24h support. For standard showcase sites.
• Advanced Maintenance — €89 ex-VAT/month : everything in Essential + 4 business-hour support + quarterly performance optimization + semi-annual security audit. For sites with traffic > 5k visitors/month or e-commerce.
• Premium Maintenance — €149 ex-VAT/month : everything in Advanced + pre-season load testing + unlimited incident response + annual GDPR audit + annual accessibility audit. For mission-critical sites (hotels in peak season, high-volume e-commerce, business applications).

Optional maintenance for third-party sites

You have a WordPress site built by another provider (or by yourself) and want to hand maintenance over to a serious partner? We offer a maintenance takeover with initial audit. Full audit: €290 ex-VAT (one time). Then monthly maintenance per plan. You keep the code, the admin, the access — we handle security and updates.

Why entrust maintenance to a professional rather than the CMS?

WordPress offers automatic updates for minor versions and certain plugins. But: (1) major updates can break your site if not tested in a staging environment (lost revenue if your site goes down mid-season), (2) security is not limited to updates — it requires active monitoring, vulnerability scanning, and patching of abandoned plugins, (3) native WordPress backups do not exist (a properly configured third-party plugin is required), (4) 24/7 monitoring requires an external service (UptimeRobot/Pingdom) that we include.

Available for all our service cities

Our maintenance is delivered remotely (the majority of the work) with free on-site visits on request for Var clients. Our main service areas: Carqueiranne (headquarters), Toulon, Hyères, La Seyne-sur-Mer, Fréjus, Saint-Raphaël, Draguignan… See our 19 towns served in the Var.